Everything you need to know about Kotak Mahindra Bank Mobile Banking

Last Updated — 9th Oct, 2022

Kotak Mobile Banking: Kotak Mahindra Bank Limited is an Indian banking and financial services company headquartered in the city of Mumbai, India. It provides a wide range of banking services and products to corporate and retail clients in the areas of personal finance, investment banking, life insurance, and wealth management. As of February 2021, the bank has 1600 branches and 2519 ATMs Kotak Mahindra Bank offers all the services of the bank by Mobile Banking App Kotak-811 to its customers. Such as Customers can easily take advantage to manage bills with the help of account balance, money transfers, and this comfortable modern banking service. In order to take advantage of this feature, it is necessary that the customer’s mobile number should be registered with Kotak Mahindra Bank.

Kotak Mobile banking is a service provided by a bank or other financial institution that allows its customers to conduct financial transactions using a device such as a smartphone or a tablet. It works through the app. Mobile banking is generally available on a 24-hour basis. But some financial institutions have restrictions on which accounts can be accessed through mobile banking, as well as limits on the amount that can be transacted.

Mobile banking reduces the cost of handling transactions by reducing the need for customers to visit a bank branch for non-cash withdrawal and deposit transactions. Mobile banking does not handle cash transactions and requires the customer to visit an ATM or bank branch to withdraw or deposit cash.

Mobile banking has simplified our financial operations by providing most of the banking-related services through mobile devices like smartphones, tablets, laptops, etc. The advent of mobile banking has made processes like money transfer, payment, balance inquiry, deposit, etc.

About Kotak Mahindra Bank

Kotak Mobile Banking Registration Process

Read the steps below to successfully activate Kotak Mahindra Mobile Banking Services.

Step 1. Download and install Kotak-811 from Google Play Store or Apple Store.

Step 2. Open the Kotak-811 app. Now enter your customer relationship number (CRN). After this, click the “Submit” button.

Step 3. To find your CRN, see the section below your name on your Kotak Debit / Credit Card. If you do not have your card, send an SMS to 5676788 with ‘CRN’. You will receive your CRN through SMS.

Step 4. Enter your debit/credit card or net banking details to confirm your identity.

Step 5. After this, set the 6-digit MPIN and type it again to confirm.

Step 6. An activation code will be sent through SMS on your registered mobile number. Enter the code at the appropriate location and “submit“.

Step 7. Now you log in with your CRN and MPIN.

Kotak Mobile Banking Log-in Process

Step 1. Open the Kotak-811 Mobile Banking App on your smartphone. You will see a screen where your name and the last three points of your CRN will be displayed.

Step 2. You have to enter MPIN to reach your account. Enter the MPIN in the appropriate location.

Step 3. After successful login, you will be sent to you your App’s Dashboard

Change your Kotak Mahindra MPIN

Kotak Mobile Banking MPIN is a 6-digit numeric code using which you can change your mobile banking password. You can change your MPIN as follows:

Through SMS: You can easily reset your MPIN by sending SMS “MPIN” (Space) CRN to 9971056767 from your registered phone number.
Through Mobile Banking: Launch Kotak Mahindra Mobile Banking App and click on the “Forgot MPIN” option. You will need to authenticate your account by providing your debit card details or your net banking credentials. After providing these details, you can set up your new MPIN.

Features of Kotak Mobile Banking

• Check the balance of savings & current accounts
• View past transactions
• Account overview
• Request for account statement
• Open Term Deposit
• Open Recurring Deposit
• View Term & Recurring Deposits
• e-statement
• Positive pay
• Term Deposit Calculator
• View Term Deposit Rates
• Premature Withdrawal of FD/RD
• View MMID
• Money transfers in and out of the bank
• DTH or mobile top-upRecharge your mobile number, DTH,
• Mobile banking offered by Kotak Mahindra Bank is convenient and saves time.
• Mobile banking keeps the customers updated about their accounts all the time which avoids fraud.
• Kotak Mahindra mobile banking facility is free of cost.
• Mobile banking alerts the customers of any bills that need to be paid and thus ensures that they pay all their bills promptly.
• Kotak Mahindra mobile banking app allows the customer to transfer funds instantly.
• Mobile banking is secure as it uses encrypted technology to transact.
• Through the mobile banking app, Kotak Mahindra alerts its customers about new products and services available.

Kotak Mahindra Bank Customer Service

Kotak Mahindra Bank Customer Care No. 1860 266 2666

TOLL-FREE NUMBER(S):
1800 209 0000 (Fraud /Unauthorized Transaction/Credit Card)
1800 266 6666 (Privileged customer)
1800 209 5732 (Car Finance, Mon-Fri, 9:30 am-6:30 pm)
1800 209 5600 (SME Banking )
1800-274-0110(Missed call no. to get an instant update via SMS of your account balance)

ALL INDIA NUMBER(S):
1860-266-2666 (Bank and Credit Card related)
1860-266-0811 (Customer Contact Center, Mon – Fri: 9:30 – 6:30)
1860 266 7777 (Consumer Durable Loan, Smart EMI Card, Debit Card; Mon-Sat,10-7 pm)
022-6600 6022 (Whatsapp No. support)
022-6686 673 (For commercial loan Whatsapp banking)
99710 56767 (SMS Service)
971856 6655 (Give a missed call from your registered number to get start WhatsApp banking)
+91 022 6600 6022 (From Abroad)
+91 22 6204 2001 (Internation

FAQ of Kotak Mobile Banking

How to activate Kotak Mobile Banking?

Kotak Mobile Banking bridges the gap between online payments in your daily life. Download our Kotak Mobile Banking App and activate it using the easy steps mentioned in the video.

How do I access Kotak’s Mobile Banking App?

You can download the Kotak Mobile Banking App from app.kotak.com or visit the Apple App Store/Google Play Store. You can also SMS ‘MOBILE’ to 9971056767/5676788 to get the link on your registered mobile number.

What type of mobile phone do I need to use Kotak Mobile Banking App?

To use Kotak Mobile Banking App you need to have support on your smartphone running the iOS or Android operating system. You must have internet access to use the app.

I have not registered for net banking. So can I use Kotak Mobile Banking?

Yes. Mobile banking access is not related to net banking. You can register for Mobile Banking using your active credit or debit card details.

What is CRN Number?

A CRN, or Customer Relationship Number, is the number below your name on your debit/credit card. If you are not able to find your CRN number, just get CRN by SMS to 9971056767 from your registered mobile number.

I don’t have a smartphone. Can I still avail myself Kotak Mobile Banking App?
A smartphone is a basic requirement for you to enjoy the services offered by Kotak Mobile Banking App. The app is supported by the Android operating system (version 5.0.0 onwards) and iOS (version 8.0 onwards). In addition, you must have a stable internet connection to be able to use the app.

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