Last Updated — 9th Oct, 2022
BOI Mobile Banking: Bank of India, also known as BOI, is a commercial bank established in 1906. It is a state-owned bank since its nationalization in 1969. Bank of India provides digital banking platforms such as net banking platforms and mobile banking services to its existing account holders. Using Bank of India Mobile Banking or BOI Mobile Banking App, account holders can avail banking facilities like BOI balance inquiry, mini statement, account summary, fund transfer, and much more from the convenience of their home.
Mobile banking is a service provided by a bank or other financial institution that allows its customers to conduct financial transactions using a device such as a smartphone or a tablet. It works through the app. Mobile banking is generally available on a 24-hour basis. But some financial institutions have restrictions on which accounts can be accessed through mobile banking, as well as limits on the amount that can be transacted.
Mobile banking reduces the cost of handling transactions by reducing the need for customers to visit a bank branch for non-cash withdrawal and deposit transactions. Mobile banking does not handle cash transactions and requires the customer to visit an ATM or bank branch to withdraw or deposit cash.
Mobile banking has simplified our financial operations by providing most of the banking-related services through mobile devices like smartphones, tablets, laptops, etc. The advent of mobile banking has made processes like money transfer, payment, balance inquiry, deposit, etc.
BOI Mobile Banking Registration Process
Step 1. Download and Install BOI Mobile Application from Google Play Store or Apple App Store.
Step 2. Read the welcome message and click “Next“.
Step 3. Now click on “Proceed” on the redirected page.
Step 4. After that verify the number by selecting the SIM.
Step 5. An SMS will be received on the registered number for verification.
Step 6. Check if the mobile number is correct and linked to the bank account and then click on “Proceed“.
Step 7. Read User ID Terms and Create User ID.
Step 8. Generate 6 digits Numeric PIN to log in with a User ID and click on “Submit“.
Step 9. Register using the “View only” facility or “fund transfer” facility.
Step 10. For the “View only” feature, select the customer ID from the drop-down menu.
Step 11. Enter BOI Debit Card details and click on the “Submit” button.
Step 12. Enter the OTP received on the registered mobile number and click on “Verify“.
Step 13. Now enter the transaction password and click on ‘Submit’.
Step 14. After this, the user can sign in and start using the app.
BOI Mobile Banking Log-in Process
Step 1. First, you open the BOI app.
Step 2. Enter your User ID first, then enter the login pin and click on “Login“
Step 3. Now you will be logged in to your account dashboard. After that enjoy all the services available from BOI.
BOI Mobile Banking Password Reset Process
Step 1. First, you open the BOI app.
Step 2. After this, the option of “Forget Login PIN” will appear on the bottom right side of the app, click
Step 3. Now an OTP will come on your registered mobile. Enter the OTP in the given blank space. Then click on the “Verify” button
Step 4. Enter your transaction password. Then click “Submit”
Step 5. After that, you enter your new login PIN twice. hen click “Submit”
Step 6. You will now receive a successful login password message on your mobile phone.
Features of BOI Mobile Banking
- Check account balance, transactions performed, passbook
- postpaid bill payment
- check account balance, BOI account statement
- request for a mini statement
- Money transfers in and out of the bank
- Locate bank branches and ATMs nearby
- Set the most used transaction as favorites to quickly transfer funds
- DTH or mobile top-upRecharge your mobile number, DTH
- Railway Ticket Booking using IMPS through IRCTC Portal
- Instant opening or closing of FDs and RDs
- Track the status of the cheque, stop a cheque, and track all other service requests
- Transfer funds using NEFT, RTGS, IMPS, etc. to any bank account. Transfer funds within the same bank
- Access your account statement and account summary online.
- Transfer funds online to recipients within and outside the bank.
General Enquiries: 1800 103 1906 (Tollfree) / 1800 220 229 (022)– 40919191 (chargeable number) 24 X 7
FAQ of BOI Mobile Banking
What is BOI Mobile?
BOI Mobile is a Bank of India Mobile Banking Application for Retail Banking
Customers. It allows you to bank anytime, anywhere through your mobile
phone. You can access your banking information and make transactions in your
Operative Accounts at absolutely free.
Other Bank Customers can use BOI Mobile?
No. Currently, it’s only available for BOI customers.
BOI Mobile is safe to use?
Yes, It’s completely safe. All the details entered in-app will be encrypted end-to-end. across all networks.
How to Download the App?
It’s available in the Google play store and apple store.
Which OS version does this app support?
Any version of Android above 5.0.2 and iOS version 8.0 above is supported by
How to register with BOI Mobile?
BOI customers can enroll themselves for mobile banking applications by
downloading the app from the respective play store/App Store.
What is the type of users?
There are two types of Users. View User and Financial user.
What is a view user?
View users can view their account Balance, Account Details, Mini Statement and
What is a Financial user?
Financial users can perform all types of fund transfer-related transactions
including bill payments.
How to convert from view user to financial user?
The customer can convert himself from a view user to a financial user by using his debit
card credentials. This option will be available under the settings menu
If I don’t have a card how to convert from view user to financial user?
You can approach your parent Branch for a Debit card facility to avail the facility
of the financial user.
I am getting a prompt “Sending SMS from your mobile failed” while registering.
What should I do?
Please check your mobile balance and network connectivity. Please reach us
on 1800 220 229 for further assistance.
Can I change my mobile device?
Yes, you can change your mobile. Please download and install the app from the
play store/App Store.
Do I have to follow the registration process for a new device?
No, It’s not required Just re-activate by clicking proceed button on the first page.
Whether the registered SIM is mandatory for reactivation?
Yes Registered SIM is mandatory for the new devices.
I have changed my mobile number at the branch but can I still use the BOI mobile app?
Yes, the Mobile application will ask for an update.
What is Forgot User ID?
If you have forgotten your User ID this option will be used to retrieve the User ID from the server.
What inputs do I need to give to retrieve the user id?
If you are a view-only user you need to provide OTP. If you are a transaction user
you need to provide OTP and Transactions Password
If I have forgotten the transaction password or the transaction password is expired.
how do I reset?
If you have forgotten the transactions password or if the password has expired then
use Forgot Transactions Password link to reset the Transactions Password.
What is Forgot Login PIN?
If you forget your Login PIN then use this option to reset the Login PIN.
What are the inputs I need to give to reset the Login PIN?
View user can reset the pin with the OTP facility and the financial user needs to provide
OTP and Transaction Password.
What are the Advantages of Bank of India Mobile Banking?
- One can carry out all the traditional bank account services directly on the phone that otherwise one would do using the net banking feature.
- Use all the banking facilities on the go.
- Pay all the utility bills using the BOI Billpay app.
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